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Can I Use Royalty Free Music For On-Hold?

We’re often asked about copyright, music on hold for telephone systems and royalty free production music, so here’s some useful information on the subject.

Having on-hold music on telephone systems requires the user to be licensed with:

1.    A “Mechanical” license, which allows you to physically store the music recording on your on-hold system.  The royalty-free music license issued with tracks you buy from www.royalty-free.tv includes this.  When you buy one of our music tracks you can chose between a “standard license” which covers you for a single location, or you can up-grade to a “full license” which covers you to use the track from multiple locations.  For example if you have offices situated in different parts of the country, or in different countries around the world, you should opt for the “full” version..  This license does not need to be renewed each year, it is a once-only purchase, so you can continue to use the track for as long as you wish.

Additionally, you may also need:

2.    A “Performing Rights” license.  Playing music on-hold has been deemed as a public performance in some countries, but not all, and so may require a performing license too.  You can check and obtain a license if necessary by asking your local Performing Rights Organisation, eg PRS in the UK. For a full list of these organisations, and links to their websites, please visit http://www.royalty-free.tv/rftv/performance_rights.htm

In terms of choice, www.royalty-free.tv has over 6,500 great production music tracks from 22 award-winning composers around the world, and we are constantly adding new ones.  You can search through the individual tracks, or browse over 100 different album downloads to find exactly the music for your onhold telephone systems that you need.  Our customers are always happy to be able to contact us and receive a prompt reply, whether  to answer queries or offer suggestions.  After all, we are composers ourselves!

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